water damage RESTORATION

Understanding what your homeowner's insurance covers is essential during a water damage event. Generally, water damage is covered if it meets specific conditions, but exclusions also apply.

Homeowners insurance typically covers water damage caused by:

• Sudden & Accidental Events: Examples include pipe bursts or appliance failures. 
• Storm Damage: Damage from severe weather events like wind, hail, or frozen plumbing is usually covered. 
• Intentional Vandalism: Acts such as intentional flooding by a third party are typically covered. 
• Firefighting Efforts: Water damage caused while extinguishing a fire is generally included. 



However, it will not cover water damage caused by: 

• Neglect or Poor Maintenance: Preexisting conditions, such as unfixed leaks, are not typically insured. 
• Flooding: Standard policies do not cover floods from natural disasters or storm surges; separate flood insurance is necessary. 
• Sewer Backups: Unless specified as part of your policy, sewage backups are generally excluded. 
• Groundwater Seepage: Water entering through foundation cracks is not covered under standard policies.  
  

Choosing the right water damage restoration company is essential to ensuring an effective and thorough cleanup. At True North Restoration of Iowa, we have developed a proven water damage cleanup and remediation process designed to restore your property to its original condition. Here's what you can expect when you work with us:



• Assessment and Inspection: Our team is available 24/7 for emergency response. Upon arrival, we will assess the extent of the water damage, identify its source, and determine the appropriate course of action. 
• Water Extraction: Using advanced equipment, we quickly remove standing water to prevent further damage and reduce drying time. 
• Drying and Dehumidification: We deploy industrial-grade dehumidifiers and air movers to thoroughly dry affected areas, minimizing the risk of mold and structural damage. 
• Cleaning and Sanitizing: Our professionals clean and disinfect all impacted surfaces, ensuring a safe and hygienic environment free of contaminants. 
• Repairs and Restoration: We repair or replace damaged structural elements, returning your property to its pre-damage condition. 
• Final Inspection: We perform a comprehensive final inspection to ensure all damage has been addressed and verify that your property is safe and restored. 
• Documentation and Communication: We provide detailed documentation for insurance claims and maintain transparent communication with you and your insurance provider throughout the process.
  

Understanding the types of water damage is crucial for determining the appropriate restoration approach. According to the IICRC, water damage is classified into three categories based on contamination levels and associated risks:



• Category 1 - Clean or "Sanitary" Water Damage: This type originates from clean, potable water sources, such as broken water supply lines or overflowing sinks. It poses minimal health risks, but if left untreated, it can degrade into more hazardous forms. 
• Category 2 - Grey Water: Grey water is moderately contaminated and can cause illness upon contact or ingestion. Common sources include appliance discharges, sump pump failures, or minor toilet overflows without sewage. Proper handling is essential to mitigate risks. 
• Category 3 - Black Water: Black water contains harmful pathogens, toxins, and other contaminants, making it extremely dangerous. Sources include sewage backups, floodwaters, or stagnant water that has developed bacteria and mold. Specialized expertise and equipment are required for safe remediation
  

At True North Restoration of Iowa, we pride ourselves on being experts in water damage restoration, offering a comprehensive range of services designed to address any type of water damage emergency, whether residential or commercial. Our team of certified professionals is experienced in handling all categories of water damage and is equipped with industry-leading tools and technology to ensure effective and timely restoration. Below is a full list of the services we provide:

• Water Damage Restoration 
• Water Extraction 
• Water Mitigation 
• Sewage Cleanup 
• Thermal Inspection 
• Structural Drying & Dehumidification 
• Flood Damage Cleanup 
• 24/7 Emergency Water Damage Restoration

Iowa's Top Water Damage Restoration & Cleanup Company

True North Restoration of Iowa is proud to be recognized as the leading water damage restoration company in Iowa and the surrounding areas. With years of experience and a steadfast commitment to quality, we've built a reputation for delivering exceptional service and outstanding results. From residential homes to large commercial properties, we are equipped with cutting-edge equipment, trained technicians certified by leading industry organizations, and the expertise to handle any job, no matter the size or complexity. Our dedication to customer satisfaction has earned us numerous accolades and the trust of our community. At True North Restoration of Iowa, we understand how stressful water damage can be, which is why we work tirelessly to restore your property quickly and efficiently, minimizing disruption to your life. When you choose True North Restoration of Iowa, you're choosing a team that gets it done right the first time. Contact us today to learn how we can help you restore your property and protect your peace of mind.

Do you work with my insurance?

Yes, True North Restoration of Iowa works with all insurance carriers. We provide your insurance with all the necessary documentation and readings to ensure you are fully covered for water damage restoration.

How long will the water damage restoration process take?

The time it takes to completely remediate water damage to a property can vary greatly depending on the size and scope of the job. On average, it takes about 1 to 2 weeks to completely restore a property to its pre-damaged state.

How much does water damage repair cost?

Water damage repair costs can range between $1,300 to $5,600, depending on the extent of the damage. The good news is that, with an experienced restoration company like True North Restoration of Iowa, we work directly with your insurance to ensure you receive the maximum coverage for your claim.

What are the most common causes of water damage?

Water damage can be caused by various factors. Some of the most common causes include:

• Leaking or Busted Pipes: Aging or damaged pipes can burst, leading to water flooding your property.
• Appliance Failures: Malfunctions in household appliances like washing machines and dishwashers can result in leaks or flooding.
• Roof Leaks: Improperly maintained roofs can allow rainwater to seep into your home.
• Clogged Gutters: Clogged gutters can cause water to infiltrate your foundation or walls.
• Foundation Cracks: Cracks in your foundation can allow groundwater to flood your basement.
• Heavy Rainfall and Storms: Severe weather can lead to flash floods and significant water damage.
• Sewer Backups: Sewer backups can release contaminated water into your home, posing health risks.
• Blocked Drains: Blocked sinks or toilets can cause localized flooding in bathrooms and kitchens.
• HVAC Issues: Malfunctioning HVAC systems can lead to water damage from clogged condensate lines or leaking units.
• Natural Disasters: Floods, hurricanes, and earthquakes can cause widespread water damage.
• Frozen Pipes: In colder climates, frozen pipes can burst when they thaw, leading to flooding.